Managed Services

Managed Services Plans

Plans	(Basic) Foundation	(Standard) Enhanced	(Advanced) Complete
IT Management & HelpDesk
End-to-End IT Management and Comprehensive Support for All Managed Technologies	*	*	*
Included in Ciracom Cloud HelpDesk	*	*	*
Dedicated Number of Support Hours	Optional	*	*
*Unlimited 24x7 HelpDesk Access	Optional	Optional	*
*Financially-Backed Service Level Agreements	*	Priority	Priority+
24x7 Proactive Network Monitoring and Automated Systems Management	*	*	*
Live Network Documentation Portal	*	*	*
Unlimited On-Site Resolution	Optional	Optional	*
Unlimited Move, Adds, Changes, and Deletions	Optional	Optional	Optional
Pre-Scheduled, On-Site Support Appointments	Optional	Optional	Optional

Information Security	*	*	*
Included in CiracomCloud Cyber Bedrock	*	*	*
*Managed Anti-Virus Services	*	*	*
*Managed Anti-Malware Services	*	*	*
*Managed Anti-Ransomware Services	*	*	*
*Managed Security Anywhere Services	*	*	*
*Managed Disaster Recovery as a Service	Optional	Optional	Optional

CiracomCloud Cyber Advanced
*24x7x365 Managed Detection and Response	Optional	Optional	Optional
*Annual Customer Security Awareness Training	Optional	Optional	Optional
*Security Incident Response	Optional	Optional	Optional
*Managed Compliance Services

IT Strategic Management Services
Unlimited Access to CiracomCloud Experts	Optional	*	*
IT Hybrid and Cloud Strategic Review	Optional	Optional	*
IT Security Strategic Review	Optional	Optional	*
Microsoft Cloud Services Review	*	*	*
Monthly Program Reporting	*	*	*
Dedicated Virtual Chief Information Officer (vCIO)	Optional	Optional	Optional

Pricing according to configuration

Call us with number of users and operational needs for an immediate quote.