At Ciracom Cloud, we value your privacy and regard it with the utmost care.
For more than 20 years, Ciracom Cloud has developed relationships with our customers based on respect and integrity. We're aware of the trust and confidence you demonstrate when you visit our website and provide us with your information; information and data that we never sell. The Privacy Notice below has been crafted to demonstrate our strict adherence to the practices you'll find common to the best websites online. We promise that we will treat your information with the same honesty and sensitivity that we have always displayed throughout our company's history.
If you have any questions or concerns about our Privacy Notice, please call us at: 1-703-621-3900. Dial the option that is best for you, and feel free to leave a voicemail with your name, email address and your own phone number.
As an alternate method, you may also contact us via [email protected].
If you want specific information, contact us stating so and we’ll readily provide it to you.
CiracomCloud.com Privacy Notice
By visiting CiracomCloud.com, you agree to accept the practices described in this Privacy Notice.
Changes to this Privacy Notice, Conditions of Use and Notices
Personal Information Collected by Ciracom Cloud
Ciracom Cloud uses information that we collect from our visitors to personalize and improve your visit at CiracomCloud.com. During the past twelve months, we have gathered the following types of information:
Information you give us: Ciracom Cloud collects any information which you enter on our Web site. This information is normally provided when you search, buy, participate in a contest, sweepstakes, or on-line survey, or when you communicate with any of our departments such as customer service, sales or technical services through our Web site, telephone, mail or fax. You also provide information when you establish an account with us. Examples of the type of information you may supply us with include your name, address, telephone number, credit card information, e-mail addresses, and financial information.
Automatic Information collected by us: Whenever you visit our Web site we collect and store information such as "cookies" which remember information about a visitor from one page to the next and from one visit to the next. We collect and analyze the IP address used to connect your computer to the Internet; login; password; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that we send you; the URLs which lead you to and around our Web site and other sites on the World Wide Web, including the date and time; the pages and or products you viewed or searched for and the phone number used to call our voice telephone numbers. Your browser allows you to reject cookies and software is available from third parties which will allow you to visit our Web site without providing this information. You are welcome at our website if you use this software, but we will not be able to offer you our personalized services.
Orders: If you place an order, we use a secure order form which requires you to provide contact, billing, and financial information. This information is transmitted to your credit card company to authorize your purchase.
Information Shared When You Finance: At certain times we may offer financing options with or without third-party participation. If you use a financing option information provided by you (such as your address, birth date, social security number, and credit card number) may be used to request a credit report from third parties or may be sent to a third-party for processing.
Action Tags: Ciracom Cloud's web pages may contain action tags set by third-party firms for the purpose of collecting anonymous information about the usage of our site by customers. These companies may also use this anonymous information to serve ads that may be of interest to you when you visit other sites across the internet. Action tags are also known as web beacons or 1-pixel gifs. Action tags are a technique used to compile aggregated statistics about the effectiveness of our website. They do not use personally identifiable information, such as names or addresses. Should you wish to opt out of providing this anonymous information you may do so by visiting the Network Advertising Initiative's consumer opt page and visting the Digital Advertising Alliance's opt out page.
Sharing of Information with Third Parties
Affiliated Businesses and Ciracom Cloud Incorporated: We may share any information that you supply to us with any affiliated business that is substantially controlled by Ciracom Cloud. Any information that is shared this way will be subject to this Privacy Notice.
Independent Contractors: We employ other companies or individuals to provide certain services to us such as sending e-mail, providing Social Question & Answer functionality, providing click to call telephone calling services, analyzing customer lists and data, providing marketing assistance, or consulting services. These third parties will have access to the information needed to perform their functions but cannot use that information for any direct marketing purpose.
Third-party service providers: Some of the products which we sell require us to provide your name, address, phone number and product serial number to the third-party service provider(s) that require this information to activate the service. These third-party service providers have their own privacy and data collection policies which are not controlled by Ciracom Cloud. We have no control, responsibility or liability for these policies and urge you to contact the third-party provider if you have any questions.
Aggregate information: We provide aggregate information to some of our business partners. This information does not allow them to identify you individually.
Vendors: We provide some of our vendors with your contact information so that they may contact you directly with product support information. For example, we may supply your contact information to a Vendor if they request it in order to provide you with recall information about a product you have purchased from us.
Credit card companies, other Payors and shippers: When you buy something from us, we send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase. We will also send the same information (name, billing address and amount of your purchase) for other payment types which we may offer such as PayPal. Your name, telephone number and shipping information must be provided to third-party shippers such as UPS, Freight companies, Federal Express and the United States Postal Service to deliver your purchase. We may also share any email address you have provided to us with these shippers if they need to contact you.
Third-party Ads, Surveys and Promotions: We may use third parties to display ads, surveys, and various promotions on our site. These third-party applications may contain cookies or other code which are outside of our control. Although we will attempt to only work with third parties who respect your privacy we do not control and are not responsible or liable for any information collected by these third parties or how it is used. You should contact the third-party directly or check the third-party's privacy Notice to see how any information that they may gather will be used.
Link to Third-party Site: Our Web site contains links to third-party sites, such as our vendors. Ciracom Cloud does not control and is not responsible or liable for the privacy practices or content found on these sites. We suggest that you check the Privacy Notice of each site you visit.
Third-party Checkout Links: If you use a third-party checkout link on our site such as PayPal your name, billing and shipping addresses and other information requested by that payment service is transferred to us from your account with the third-party to enable you to check out of our site without having to re-enter certain information.
Law Enforcement and Protection of Users
We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, protect the legal rights of us and our users, or when we believe it is needed for fraud protection and/or credit risk reduction.
Ciracom Cloud has been in business independently for years, and our intent is to continue in this manner. However, in the unlikely event that Ciracom Cloud is sold, has substantially all of its assets acquired or merges or becomes affiliated with any other individual or entity any customer information owned or under the control of Ciracom Cloud may be one of the transferred assets.
Our Web site protects the security of personal information you transmit to us by using Secure Sockets Layer (SSL) software, which encrypts the information you input during the transmission to us. We do not reveal your credit card number when we confirm your order. In order to protect against unauthorized access to your account you should sign off when you finish visiting our site.
We support several options for limiting the amount and type of information you share on our website:
You can choose to browse our Web site without accepting cookies. Please know that cookies allow us to recognize you from page to page, and they support your transactions with us. Without cookies enabled, you will still be able to browse our website, but will not be able to take advantage of certain website features. We do not currently monitor or honor any "Do Not Track" browser settings.
You may opt out of Adobe Analytics information collection by emailing [email protected].
Children's Online Policy
Ciracom Cloud is committed to the preservation of online privacy for all of its web site visitors, including children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any personally identifiable information from children under the age of 13. CiracomCloud.com sells products intended for purchase by adults. If you make a purchase on CiracomCloud.com, you are representing that you are an adult and at least 18 years old. If you are a child under the age of 13, you must ask your parent or guardian to assist you in using CiracomCloud.com.
Terms and Conditions
Sales and Specials apply to most products, but some volume license products cannot be sold below our cost. If the daily sale limits the price on the item below cost, we are not able to honor that price point due to the regulations put in place by software manufacturers. In that event we will sell at our cost price for the item in question. This applies to all volume license program items.
Use of This Site
Please note that certain orders constitute improper use of CiracomCloud.com and its services. We reserve the right, at our sole discretion and at any point in time, to refuse or cancel any order for any reason. Your account may also be restricted or terminated for any reason at our sole discretion.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and/or other materials that are part of this Site (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of CiracomCloud.com or its suppliers and is protected by U.S. and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited.
Third-party Sites: References on this Site to any names, marks, products or services of third parties, or hypertext links to third-party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Ciracom Cloud’s endorsement, sponsorship or recommendation of the third-party, its information, products or services. CiracomCloud.com is not responsible for the practices or policies of such third parties, nor the content of any third-party sites, and does not make any representations regarding third-party products or services, or the content or accuracy of any material on such third-party sites. If you decide to follow the link to any such third-party sites, you do so entirely at your own risk.
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing"; (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. CiracomCloud.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to navigate or search this Site other than the search engine and search agents available from CiracomCloud.com on this Site and other than generally available third-party web browsers (e.g., Chrome or Microsoft Explorer).
Please note that certain orders constitute improper use of CiracomCloud.com and its services. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Your account may also be restricted or terminated for any reason, at our sole discretion. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped (except for orders, including pre-orders, monthly recurring services, or PayPal account which are charged at the time you place your order, not when your order is shipped). Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge.
Pricing and Content Information
We do our very best to provide you with excellent, competitive prices on our website. While CiracomCloud.com strives to provide accurate pricing information, pricing or typographical errors may occur. In the event that an item is listed at an incorrect price due to an error in pricing, CiracomCloud.com shall have the right, at their sole discretion, to refuse or cancel any orders placed for that item and notify you of such cancellation.
CiracomCloud.com does not price match with any other online or offline retailer. However, we strive to maintain highly competitive prices and review them regularly in order to serve you with the best value.
Services and Merchandise Content: CiracomCloud.com attempts to be accurate in its product descriptions. However, CiracomCloud.com does not warrant that product descriptions or other Content of this Site are accurate, complete, reliable, current, or error-free. If you find a product is not as described, your sole remedy is to return it in unused condition.
Objectionable Content: You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that CiracomCloud.com and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable.
Quantity Limits and Dealer Sales
You acknowledge that the purchased goods licensed or sold on the Site, which may include technology and software, are subject to the customs and export control laws and regulations of the United States of America and may also be subject to the customs and export laws and regulations of the country in which the products are manufactured and/or received. By purchasing, downloading, or using technology or software from the Site, you agree to abide by the applicable laws, rules and regulations - including, but not limited to the Export Administration Act and the Arms Export Control Act - and you represent and warrant that you will not transfer, by electronic transmission or otherwise, the software or technology to a foreign national or a foreign destination in violation of the law.
Copyrights and Trademarks
Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by CiracomCloud.com, one of its affiliates or by third parties who have licensed their materials to CiracomCloud.com and are protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of CiracomCloud.com and is also protected by U.S. and international copyright laws.
CiracomCloud.com, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content, and other materials which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of Ciracom Cloud's or any third-party's intellectual property rights.
The CiracomCloud.com names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Ciracom Cloud, Inc. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.
User Reviews, Feedback and Submissions
For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to CiracomCloud.com on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") you grant Ciracom Cloud a royalty-free, irrevocable, transferable right and license to use the Comments however Ciracom Cloud desires, including without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
CiracomCloud.com does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant CiracomCloud.com the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify CiracomCloud.com and its affiliates for all claims resulting from any Comments you submit. CiracomCloud.com and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third-party.
Use of Widgets Available on Our Website
We have made significant efforts to accurately display the colors of our products that appear on the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Limitation of Liability
Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall ciracomcloud.com or any of its affiliates, employees, directors, officers, agents, vendors or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the CiracomCloud.com website, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, even if an authorized representative of CiracomCloud.com has been advised of or should have known of the possibility of such damages. In no event will CiracomCloud.com be liable for any damages in excess of the fees paid by you in connection with your use of the site during the six-month period preceding the date on which the claim arose.
CiracomCloud.com LiveChat Terms and Conditions
By using the LiveChat Service, you represent and warrant that:
- you are at least 13 years old;
- information you supply does not violate these Terms and will not cause injury to any person or entity; and
- you will use the information provided by a Customer Service Representative for your own personal use only.
You further agree that:
- you will not provide personal information about yourself or others as you use the Customer Service Chat, including, but not limited to, your full name, email, telephone number, social security or credit card information;
- you will not take any actions that may undermine, disrupt or manipulate the integrity of the Customer Service Chat, or interfere with or disrupt the servers or networks connected to the Customer Service Chat;
- you will not transmit through the Customer Service Chat any unlawful, harassing, libelous, privacy invading, abusive, threatening, defamatory, vulgar, obscene, racist or otherwise objectionable material of any kind;
- you will not impersonate any person or entity, or make any false statement regarding your employment, agency or affiliation with any person or entity; and
- you will not stalk, threaten or harass Customer Service Representatives or infringe upon or attempt to infringe upon their privacy.
Your live chat with a Customer Service Representative is not public on the CiracomCloud.com website and is only seen between you and CiracomCloud.com. You will not have the ability to edit or delete any information you have submitted. CiracomCloud.com reserves the right to remove or to refuse to post any information for any reason. You acknowledge that you, not CiracomCloud.com, are responsible for the information you submit.
Information that a Customer Service Representative provides to you may be protected by copyright law, and you may only use such information for your own personal use. For any information that you submit, you grant CiracomCloud.com a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such information and/or incorporate such information into any form, medium or technology, including in connection with marketing and promotional purposes, throughout the world without compensation to you.
You expressly understand and agree that the customer service chat is provided on an "as is" and "as available" basis. CiracomCloud.com expressly disclaims all warranties of any kind, whether express or implied. No advice or information obtained by you from your use of the LiveChat service shall create any warranty. You understand and agree that ciracomcloud.com makes no warranty that the quality of products purchased by you at ciracomcloud.com related to your use of the LiveChat service will meet your expectations.
You agree to indemnify and hold CiracomCloud.com (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations, warranties, and obligations set forth above, or your violation of any law or the rights of a third-party.
Procedure for Making and Responding to Claims of Copyright Infringement
It is the policy of CiracomCloud.com to respond to claims of copyright infringement. We will promptly process and investigate notices of alleged infringement by third parties and will take appropriate actions under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) (the "DMCA"), where applicable.
Pursuant to the DMCA, notifications of claimed copyright infringement by third parties should be sent to Ciracom Cloud’s Designated Agent. If you believe that your copyrighted work has been infringed under U.S. copyright law and is accessible on this Site, please notify us by contacting our Designated Agent. Even if you believe that the alleged infringing work was not posted by a third-party, please send all notifications of claimed copyright infringement to Ciracom Cloud’s Designated Agent listed below.
To be effective under the DMCA, notification of claims of copyright infringement by third parties must be a written communication to Ciracom Cloud’s Designated Agent that includes the following:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit CiracomCloud.com to locate the material;
- Information reasonably sufficient to permit CiracomCloud.com to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
- A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Ciracom Cloud’s Designated Agent for notice of claims of copyright infringement can be reached as follows:
By e-mail: [email protected]
This contact information is only for reporting claims of copyright infringement. Contact information for other matters is provided elsewhere on this site.
Upon receipt of a valid notification of alleged copyright infringement by a third-party, CiracomCloud.com shall remove or disable access to the material identified in the notice, forward the written notification to the alleged infringer, and take reasonable efforts to notify the alleged infringer that it has removed or disabled access to this material.
You should be aware that, under the DMCA, claimants who make misrepresentations concerning copyright infringement may be liable for any damages, including costs and attorneys' fees, incurred by the alleged infringer or by CiracomCloud.com, if injured by relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.
If a notice of copyright infringement has been filed against you, you may file a counter notification with the Designated Agent at the address listed above.
To be effective, a counter notification must be a written communication provided to the Ciracom Cloud’s Designated Agent that includes the following:
- A physical or electronic signature;
- Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
- A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
- Your name, address, and telephone number, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which the address is located and that you will accept service of process from the complainant who provided the original notification or an agent of such person or entity.
If CiracomCloud.com receives a valid counter notification, it shall provide the complainant with a copy of the counter notification, inform the complainant that it will replace the removed material or cease disabling access to it in 10 to 14 days from receipt of the counter notification, and replace the removed material or cease disabling access to it in 10 to 14 business days, provided that CiracomCloud.com has not received notice from the complainant that an action has been filed seeking a court order to restrain the alleged infringer from engaging in infringing activity relating to the material on Ciracom Cloud’s system.
You should be aware that the DMCA provides substantial penalties for a false counter notice filed in response to a notice of copyright infringement. Claimants who make misrepresentations in their counter notification statement may be liable for any damages, including costs and attorneys' fees, incurred by any copyright owner or copyright owner's authorized licensee, or by Ciracom Cloud’s, if injured by relying upon such misrepresentation in replacing the removed material or ceasing to disable access to it.
Unless Buyer has an executed agreement with Ciracom Cloud Incorporated ("Ciracom"), Buyer's orders and purchases of products, software and services from Ciracom Cloud are governed by Ciracom Cloud’s terms and conditions as stated on Ciracom Cloud’s Web site at https://www.ciracomcloud.com/, Ciracom Cloud rejects any other terms as stated on Buyer's purchase order or other documents. No returns accepted without prior authorization. To request a return please visit After Sales Management on our website at CiracomCloud.com.