Description
Microsoft 365 Phone System lends excellent, cloud-native call control and Private Branch Exchange (PBX) capabilities. It also:
- Is not a standalone product; it is built into Office 365 E5 (and is available as an add-on for Office 365 E3)
- Allows users to easily place, receive and transfer calls and conveniently one-click dial an address book contact (and across a variety of devices)
- Seamlessly enables PBX capabilities and automated call controls in the cloud
- Includes auto-attendant setup, voicemail transcription, a comprehensive analytics dashboard, number porting, call queues and call escalation, media bypass and more
- Offers deployment options for Microsoft 365 Phone System with or without a Calling Plan
- Takes care (with a Calling Plan) of Public Switched Telephone Networks (PSTN), so this effectively becomes your carrier
- Provides overall better collaboration and productivity potentials
- Exemplifies another powerful facet of the cloud market