Executive Summary: By Engaging Ciracom Cloud for Microsoft Technologies Management, Hirsch & Ehlenberger Improved Their Firm’s Workplace and Client Relation
About Hirsch & Ehlenberger
Based in Reston, Virginia, Hirsch & Ehlenberger is a preeminent domestic relations law firm specializing in family law. The scope of its expertise includes divorce settlements, equitable distribution, custody agreements, child and spousal support, protective orders, visitation, and prenuptial and postnuptial agreements. When family issues and legal matters may overwhelm clients, Hirsch & Ehlenberger aims primarily to set everyone’s minds at ease with personalized attention and a constant commitment to legal excellence.
Prior to working with Ciracom Cloud, Hirsch & Ehlenberger wanted to optimize its technologies and migrate to the cloud. Hirsch & Ehlenberger had previously worked with an older IT firm, but connectivity and reliability issues spurred the need to find new support. The law firm also required improved safeguards for clients’ data, plus regular equipment monitoring and maintenance, backup and disaster recovery solutions and, put simply, more dependable and available experts on standby.
To best support Hirsch & Ehlenberger, Ciracom Cloud:
- Deployed several effective cloud solutions to critically support Hirsch & Ehlenberger’s infrastructure, including Microsoft 365 Business Basic and Standard, Azure Active Directory, ShareFile, and more
- Improved secure scanning and data-storing capabilities, as well as the state of their device management
- Readied the law firm with a reliable virtual courtroom setup on their premises
“I don’t normally give testimonials, however, I’ve been extraordinarily pleased with Ciracom Cloud’s support, so this is a fine exception. Practicing law isn’t easy, and dealing with tech woes is even harder for us. But Ciracom Cloud have kept our interruptions at zero and everything has been extremely convenient. They’ve proven to be more than adept at determining our present and future needs, and working with them is one of the best decisions we’ve made.” - Brian Hirsch: Partner
Cloud Migration and Microsoft Solutions
After departing from their previous IT firm, Hirsch & Ehlenberger knew they lacked the size and internal resources to transform its infrastructure alone. Partner Brian Hirsch is a venture capitalist and lawyer specializing in familial mediation, and he wanted to save on IT costs, streamline the office’s day-to-day operations, and consolidate within one cohesive Microsoft cloud ecosystem.
In this vein, Ciracom Cloud deployed Microsoft 365 Business Basic and Standard, ShareFile, Microsoft Defender for Office 365, Azure Active Directory, Microsoft OneDrive, and much more. Hirsch & Ehlenberger gained the abilities to scan and store all of its legal documentations even more securely, be it regarding office processes, client folders, paperwork for paralegals, or bank statements. These can be accessed in person or remotely. Ciracom Cloud also enabled a pay portal within Hirsch & Ehlenberger’s systems and coordinated with its bank to maximize their e-billing capabilities.
Secure Document-Scanning and Data-Storing
In addition to the setup of printers, scanners, and copiers for Hirsch & Ehlenberger, Ciracom Cloud still assists the law firm with all of their new device setup and management processes, including backing up all of their crucial data). Even before the COVID-19 pandemic, Hirsch & Ehlenberger’s office has enjoyed retaining the options of in-person work, remote work, or both at times. The enablement of this hybridity has allowed the firm’s employees to remain extremely efficient and simultaneously flexible.
Virtual Courtroom Setup
Ciracom Cloud also helped Hirsch & Ehlenberger convert one of its conference rooms into a multi-purpose, virtual courtroom. A wide-screen television was hooked up and installed, as well as a soundbar, a high-quality table microphone, and the necessary measures to ensure the setting remained as secure as possible. Especially in light of the pandemic, virtual court sessions became a stress test for the firm.
“Ciracom Cloud certainly delivered,” Brian Hirsch said. “With their help, you could look at our billable hours around the height of COVID-19 and not realize there was, in fact, a pandemic at all. It has been that seamless, and we’re quite appreciative.”
Productive and Secure | Family Law Done Right
Hirsch & Ehlenberger went from being a fairly low-tech family law firm to feeling ahead of the technological curve because of Ciracom Cloud’s deployments and consistent support. They easily facilitate virtual client meetings, especially those discussing high-stress family situations, and their cybersecurity and data-sharing needs have been immensely upgraded. From the very start, Ciracom Cloud analyzed their objectives, laid out the requisite IT expenses without upselling, as the law firm had experiences in the past, and provided the subscription-based cloud services and other up-to-date solutions to keep everything running smoothly.
Interested in updating your business’s Microsoft technologies and migrating to the cloud? Book a free, 15-minute appointment with one of Ciracom Cloud’s experts here!