How Bitar Cosmetic Surgery Institute Expanded Services by Harnessing the Cloud with Ciracom Cloud

About Bitar Cosmetic Surgery Institute

Bitar Cosmetic Surgery Institute is a nationally recognized leader in cosmetic surgery.

The Challenge

When Bitar Cosmetic Surgery Institute decided to consolidate two offices into one, new IT challenges arose.

The Solution

Ciracom Cloud helped in the following ways:

• Devised a multi-step project roadmap to enable easier access to data and resources, ensure business continuity, minimize downtime and set the path for a cloud-first foundation
• Deployed several essential Microsoft technologies, including Microsoft 365 and Azure, transitioning the Institute to the cloud
• Provided immediate and critical support for the Institute’s infrastructure, bolstered their cybersecurity posture and increased the efficacy of their disaster recovery and business continuity measures

Devised a Project Roadmap

Bitar Cosmetic Surgery Institute had been using a variety of technologies before their office consolidation, as well as several IT vendors to support their expanding patient load. It was then that Dr. George Bitar contacted Ciracom Cloud, and the initial assessment illustrated many technical areas needing to be addressed prior to fully migrating to the cloud. Ciracom Cloud developed a multi-sprint project plan and created a hybrid cloud environment to enable easier access to data and resources, ensure business continuity, minimize downtime and set the path for a cloud-first foundation.

Deployed Microsoft Technologies

Ciracom Cloud deployed several Microsoft solutions, including Microsoft 365 Business Premium, Office 365, and Azure Active Directory. Deploying Azure, for instance, created a more secure and redundant hybrid cloud infrastructure in accordance with Bitar Institute’s electronic health records applications. This provided them with an interim step to becoming a 100% cloud practice while also achieving the flexibility they needed.

Additionally, Bitar Institute had been using Rackspace for their email; this may have been a good fit in the past, but as time went on it began to lack the functionality they required to communicate and collaborate more effectively as a team. Ciracom Cloud migrated to Microsoft Teams and Outlook and configured their tenant to better optimize their security posture.

Bolstered Infrastructure and Security

Deploying Cisco Meraki wireless access points created an even more secure wireless network for Bitar Institute’s staff and patients—and saved on costs during the consolidation. Ciracom Cloud put into place seven-year, HIPAA-required retention policies for all of their communications.