memoryBlue Scales and Grows its Business with Ciracom Cloud
About memoryBlue
memoryBlue is a sales development consulting firm with a half-dozen offices across the United States and more than 200 clients nationwide. Their aim is to equip clients, particularly in the tech industry, with the right tools and guidance to effectively deploy sales development efforts.
The Challenge
memoryBlue is consistently one of the fastest growing private companies in the United States. Inc. magazine recognized the firm on its annual Inc. 5000 list for nine consecutive years (2013-2021), placing it in the top 1% of companies for steady growth during that time span, indicating how quickly their organization has grown.
memoryBlue’s rapid growth prompted them to rethink and redesign their onboarding processes, especially with respect to deploying, monitoring, and securing work equipment. Prior to partnering with Ciracom Cloud, memoryBlue onboarded newly hired staff manually. Setting up new work equipment alone took on average roughly four hours to complete. The manual process was not sustainable long-term.
The Solution
With memoryBlue’s growth rate and other IT needs in mind, Ciracom Cloud designed the following solutions:
- Deployed Windows Autopilot to pre-configure new work equipment
- Migrated the company to the cloud with Microsoft 365 and SharePoint
- Strengthened memoryBlue’s cybersecurity stance with antivirus, content filtering, and remote monitoring and management systems
Testimonial
“We’ve never had a bad experience with Ciracom Cloud. Not one. Ciracom Cloud has always been a great partner, and that gives me a ton of confidence. They really do sincerely care about our business.” - Nina Smith: Director of Operations
Windows Autopilot Deployment
Windows Autopilot is a group of technologies used to pre-configure new work equipment, making onboarding quick and seamless. With Autopilot, a new user can have their equipment and applications up and running within an hour. Autopilot also makes it easy to reset and repurpose devices when offboarding employees and does not require any manual or on-site IT intervention. In setting up Autopilot, Ciracom Cloud also moved memoryBlue to the latest in software-as-a-service subscriptions, including Microsoft 365 Business Premium, Microsoft 365 E3, Enterprise Mobility + Security E3, Microsoft Intune and Azure Active Directory Premium.
Migration to the Cloud
Working with Ciracom Cloud, memoryBlue migrated from using hardware and physical servers to store and share files to state-of-the-art applications in the cloud. The company moved to Microsoft 365 for better collaboration and to SharePoint for storing and sharing files. Additionally, Ciracom Cloud implemented a retention policy for retrieving documents and files in SharePoint or OneDrive.
Strengthened Cybersecurity Stance
Ciracom Cloud strengthened memoryBlue’s cybersecurity environment with an antivirus solution a cloud-based platform for content filtering and white-listing and a remote monitoring and management solution to remotely access and troubleshoot issues on users’ work devices. These improvements created a safe and secure virtual work environment for memoryBlue.
The Impact
As the business expanded, memoryBlue needed to improve and automate its onboarding and offboarding processes. Today, new users can start working remotely within an hour of receiving their equipment. Nina Smith, Director of Operations for memoryBlue, shared, “Ciracom Cloud has been really helpful. Autopilot itself has saved us a lot of time regarding our onboarding and offboarding processes, simply because we can do so automatically. We can also remotely access computers in other locations to configure or troubleshoot work equipment.”
Transitioning to the cloud also paved the way for better remote-working conditions. “We’re collaborating with people from all over the country. It’s easier to share files and documents without any sort of extraneous physical hardware in our way.” Smith continued, “Overall, it’s been the service. We’ve never had a bad experience with Ciracom Cloud.”
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