Markowitz Dental of Washington D.C. has been an integral part of its community for more than 50 years. Markowitz’s multi-doctor practice provides a variety of dental services, from teeth-cleaning to reconstructive dentistry, treatment of sleep apnea, smile makeovers, Invisalign, dental implants, and more.
Markowitz Dental was looking for a way to modernize its operations and ensure it has security policies that protect patients and data. Markowitz Dental knew expert support would be needed for adopting HIPAA-compliant procedures.
Ciracom Cloud made the following changes:
“I can safely say that—in the 35 years I’ve been in the dental industry, working for various offices where the IT wasn’t great—working with Ciracom Cloud has thankfully been the easiest thing ever. You talk with real people that understand IT and practice management software, and you get a kind of personalized experience that is too often a rarity. Everything has been integrated seamlessly, and I would not entrust our technologies with anybody else.” - Erin Hendricks, Practice Manager at Markowitz Dental
Ciracom Cloud architected a secure Microsoft Azure hosting environment via Azure Active Directory. This allowed the practice to keep critical data easily accessible, constantly safeguarded and HIPAA-compliant.
Ciracom Cloud upgraded the practice’s technology infrastructure and deployed several cloud business solutions, including Microsoft 365 Apps for Business, Microsoft 365 Business Standard and Microsoft 365 Business Premium. Ciracom Cloud simplified user onboarding and offboarding and activated security policies for data protection and retention. Today, Ciracom Cloud provides help desk support and enterprise-grade endpoint security to help keep the practice secure and save time.
Markowitz Dental is technologically up-to-speed and in compliance with strict HIPAA regulations, and their patients and staff are well taken care of. “In our medical industry, all patient files and pertinent documentations must constantly be as secure as humanly possible,” she explained. “This was one of our biggest drivers to migrate to the cloud. Having HIPAA-compliant cloud services we could implicitly rely upon has been the biggest weight off our shoulders.”
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