Ciracom Cloud deployed several solutions to enable Sandler Reiff to work from anywhere, securely, and efficiently. They started with:

• Migration of PCLaw from on-premises to Azure
• Configuration of an ISP fiber failover circuit
• Deployment of Office 365 E3 for greater security and retention

Migrating PCLaw to Azure and upgrading to Office 365 E3

To improve Sandler Reiff’s technology experience, Ciracom Cloud built virtual servers in Azure, dedicated to PCLaw. The impact was immediate. Staff who worked remotely could access their critical application, securely and staff who came to the office, enjoyed a seamless experience when accessing PCLaw.

Installation of BigLeaf Networks to enable ISP failover

Ciracom Cloud recommended installation of a fiber circuit and implemented a dual internet connection, increasing the staff experience in speed and security. To enable two internet connections and further increase uptime, Ciracom Cloud leveraged the Bigleaf network management appliance. This provides staff with static public IP addresses that don’t change when internet traffic gets interrupted and switches between ISP connections. With this in motion, Sandler Reiff now has steady connections in their office and has a 99.999% service level agreement in place.

Impact to Daily Operations

Remotely connecting to PCLaw, used to be problematic for Sandler Reiff until Ciracom Cloud spearheaded its migration to Azure.

“The application that we began using, which is called PCLaw, was not really performing very well in the server space,” Neil Reiff, the firm’s managing partner, explained. “Once we moved it over to the cloud, it solved so many problems in terms of us using the software. It was much more stable, it was faster, and it’s still much easier to access in a remote space. It's been working so much better for us since we transitioned it,” Reiff shared.

“I would say the thing that's given us a ton of peace of mind over the last few years involves, ironically, how we actually had a ransomware attack. When that happened, we immediately contacted Ciracom Cloud and they helped stop the attack in its tracks. Thankfully, they had set up all those backups for us, so we didn't lose any data, we didn't have to pay any ransomware, and we developed new security systems thereafter. We invested a lot of money into upgrading our security and we have not had any kind of intrusion issues ever since. So, when you hear about more companies unfortunately being hacked these days, we at least feel really comfortable that we’re now better protected because of Ciracom Cloud,” Reiff recalled.

When asked to share a final note on how Ciracom Cloud has since helped Sandler Reiff’s staff work more efficiently, Reiff said, “Ciracom Cloud helped us work more efficiently and quickly by creating all these solutions for us to function smoothly and without any needless interruptions. In my opinion, you shouldn't be thinking about your IT all day. The less you interact with your IT company, the better job your partners and staff are doing. So, I would say, measurably, the fact that we can work efficiently with minimal interruption, with a minimal need on a day-to-day basis for the IT company is real a sign of our success.”

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